A Deep Dive Into Whataburger's San Antonio Corporate Office: More Than Just Burgers

Whataburger, the iconic fast-food chain known for its customizable burgers and distinctive orange-and-white stripes, has deep roots in Texas.

While its delicious menu is widely celebrated, the story behind the brand and its corporate headquarters in San Antonio is equally compelling. Let's take a closer look at the Whataburger corporate office and what makes it a vital part of the company's identity.

A History Rooted in Texas

Founded in 1950 in Corpus Christi, Texas, by Harmon Dobson and Paul Burton, Whataburger started with a simple goal: to create a burger so big and delicious that customers would exclaim, What a burger!.

Dobson achieved this by using a quarter pound of beef on a five-inch bun, a substantial upgrade from the standard burgers of the time.

Over the years, Whataburger expanded across Texas and beyond. In 2009, the company made a significant move, relocating its corporate headquarters from Corpus Christi to San Antonio. This decision was influenced by factors such as a larger talent pool, better protection from hurricanes, and more cost-effective office space.

The San Antonio Headquarters: A Hub of Operations

The Whataburger corporate office is located at 300 Concord Plaza Drive, San Antonio, TX 78216. This 140,000-square-foot building serves as the central hub for the company's operations.

From here, leadership teams manage various aspects of the business, including marketing, operations, and strategic planning. The move to San Antonio involved relocating 250 corporate positions, with a majority of employees coming from Corpus Christi and the remainder hired locally.

Company Culture and Values

Whataburger's company culture is a crucial element of its success. The company focuses on providing excellent customer service and fostering a positive, family-friendly atmosphere for both employees and customers. Respect, appreciation, and inclusion are core values, and teamwork and collaboration are emphasized.

Whataburger's culture can be described with three words: pride, care, and love. This translates to maintaining a hometown feel in restaurants and upholding a commitment to quality and service. Employees are encouraged to work together to achieve common goals, and hard work and accomplishments are recognized and rewarded. Whataburger also emphasizes the importance of community involvement.

The company provides education and training opportunities to help employees develop their skills and advance their careers.

Whataburger also cultivates an upbeat and positive work environment. This extends to customer service, where personalization and customization have always been key. Customers can customize their orders to their exact preferences.

Whataburger's Continued Growth

From its humble beginnings in Corpus Christi to its current status as a beloved regional chain, Whataburger has experienced significant growth. As of 2019, the company had over 670 locations in Texas and more than 150 in other states. Today, there are over 840 Whataburger restaurants across 10 states.

While the Dobson family maintained ownership for many years, the company is now managed by the private equity firm BDT & MSD Partners, with the Dobson family retaining a small stake. Despite the change in ownership, Whataburger remains committed to its core values and continues to expand its reach.

Visiting and Contacting the Corporate Office

If you need to contact Whataburger's corporate office, you can reach them at 300 Concord Plaza Drive, San Antonio, TX 78216. Their phone number is (210) 476-6000. The office is open Monday through Friday from 9:00 AM to 5:00 PM.

Conclusion

The Whataburger corporate office in San Antonio is more than just a place of business; it's a symbol of the company's history, values, and commitment to quality.

From its focus on customer service to its dedication to employee development, Whataburger continues to be a beloved brand with a strong foundation in Texas. Whether you're a long-time fan or new to the Whataburger experience, understanding the story behind the brand adds another layer of appreciation for this iconic fast-food chain.