Whataburger In Little Rock: Is The Hype Real?

Whataburger in Little Rock: Is the Hype Real?

or years, Arkansans have heard tales of Whataburger, the Texas-born fast-food chain with a devoted following. Now, Little Rock has its own Whataburger! But does it live up to the hype? Let's dive into everything you need to know about Whataburger in Little Rock.

A Texas Legend Arrives in Arkansas

Whataburger's story began in 1950 in Corpus Christi, Texas, with Harmon Dobson's vision of a burger so big and delicious it would take two hands to hold. His goal was simple, to create a burger that was so good that after one bite customers would exclaim “What a burger!”.

Whataburger quickly became a Texas staple, known for its large, customizable burgers and friendly service. Over the years, Whataburger has expanded to over 1,100 locations across 16 states. In recent years, Whataburger has started expanding even more.

The arrival of Whataburger in Little Rock was highly anticipated. The first location opened on Chenal Parkway, marking the 10th location in Arkansas and the first in Central Arkansas. The opening drew long lines of eager customers, some waiting weeks, months, or even years for the restaurant to finally open.

What's on the Menu?

Whataburger is famous for its customizable burgers. You can choose from the classic Whataburger, Double Meat Whataburger, Triple Meat Whataburger, or the Whataburger Jr.. Other popular menu items include the Bacon & Cheese Whataburger, Avocado Bacon Burger and the Jalapeño & Cheese Whataburger.

Chicken lovers can enjoy the Whatachick’n Sandwich, Grilled Chicken Sandwich, or Spicy Chicken Sandwich.

Don't forget about sides like fries and onion rings! For breakfast, Whataburger offers the Honey Butter Chicken Biscuit, Breakfast on a Bun, and taquitos. Whataburger also offers tasty shakes, malts and various other drinks.

More Than Just Burgers: Community and Customer Service

Whataburger emphasizes community involvement through its Whataburger Feeding Student Success program. This initiative supports students through college resource rooms, scholarships, and community investments.

Customer service is also a priority for Whataburger. They offer multiple channels for customer support, including in-store service, a customer service phone number (1-800-628-4737), and online support via their website and social media. Customers can also participate in the Whataburger Customer Satisfaction Survey for a chance to win rewards.

What are the Locals Saying?

Reviews on the Little Rock Whataburger are mixed. Some customers praise the food and nostalgic taste, while others find it underwhelming. Some customers have had issues with their orders, such as missing ingredients or incorrect preparation.

Whataburger's customer satisfaction score is 65, according to Comparably. Their Net Promoter Score (NPS) is 24, with 57% promoters, 10% passives and 33% detractors.

Whataburger vs. the Competition

Little Rock already has many burger options, including local favorites like David’s Burgers and national chains like McDonald's and Wayback Burgers. Whataburger's success in Little Rock will depend on whether it can offer a unique experience that sets it apart from the competition.

Final Verdict

Whataburger's arrival in Little Rock has generated considerable excitement, and the chain does bring a unique menu and a strong emphasis on customer service. Whether it can maintain its initial popularity and win over the hearts (and stomachs) of Little Rock residents remains to be seen.

If you're a burger fan in Little Rock, it's definitely worth a try to see if Whataburger lives up to your hype.